Loowgo FAQ
A little clarity. Logo and app icon frequently asked questions.
Questions about your logo? You're in the right place.
Common logo and app icon questions
How much does a logo cost?
$39 USD per logo or app icon. It's a one-time payment, charged only when you download the final files. If you make logos often, monthly plans are also available. Drawing and editing are free, and you get 1 free set of 6 designs (logos or app icons) every 24 hours.
Can Loowgo make app icons too?
Yes. Before creating, choose Logo, App icon or Logo + icon. App icon gives you 6 icons from your drawing — 2 outline, 2 solid and 2 rounded app tiles — in a clean style made to stay sharp at small sizes. Logo + icon gives you 6 logos, each with a matching app icon.
How much does an app icon cost?
The same as a logo: $39 USD each, paid once at download. Logo + icon is also the same price, so you get both for the price of one. A set of 6 icons counts the same as a set of 6 logos.
Can I add my company name to an icon?
Yes. Icons start without text, and you can add your name in the editor to turn the icon into a logo.
Is there a subscription?
Subscriptions are optional. Monthly and annual plans renew for their selected billing period and include a limited monthly allowance of designs and finished logos. Cancellation takes effect at the end of the paid term; it does not automatically refund unused months. One logo is $39 USD with no subscription.
Is Loowgo free?
Yes. Drawing and editing are free, and you get 1 free set of 6 designs (logos or app icons) every rolling 24 hours. No credit card is required. Finished logo downloads are paid. Optional extra-design packs and subscriptions are also available.
What happens after I use my free set of 6 designs?
You can wait until your free allowance renews to generate another 6 designs, or get 40 more designs for $5 USD (about 6 more full sets).
How much does it cost to generate more logos?
You can get 40 more designs (logos or app icons) for $5 USD, about 6 more full sets. This is a one-time purchase with no subscription. A free account is needed so your extra designs stay with you.
Does the $5 USD package include the final logo?
No. The $5 USD package is for 40 more designs (logos or app icons) only. Purchasing and downloading your chosen final logo are separate.
Do my extra designs expire?
No. The 40 extra designs never expire.
Can I buy more than one package?
Yes. You can purchase additional packages whenever you need more designs.
How many designs do I get?
Each time you press Finish, Loowgo creates a set of up to 6 logo or app icon ideas. Your free daily set is 6 designs, and the $5 USD pack adds 40 more.
When does my free set renew?
Your free set of 6 designs renews on a rolling 24-hour basis. Your remaining allowance and next reset time are shown on the drawing screen.
What if I don't like any of the 6 designs?
Adjust your sketch or choices and create a new set. A new set uses your free allowance or extra designs. Extra-design packs and subscriptions are paid options; buying a final logo separately costs $39 USD.
Are my designs saved?
Yes. Designs are saved on your device as you work. Sign in and they move to your account, so you can open them on any device.
Can I download my files again?
Yes. Purchased logos stay in My logos in your account, and you can download the full kit again at any time.
How do I contact support?
Write to hello@loowgo.com. A person from the Loowgo team replies.
What happens if a design fails?
If a design fails to appear, it doesn't count. Extra designs are always given back, and free designs are given back automatically too, up to 6 per day.
What files will I get?
A brand pack in 14 formats, no watermark: 4096 × 4096 PNG, transparent and trimmed PNGs, black, white and symbol-only versions, a 4096 px JPG, SVG vector files (full logo, transparent, symbol only, black and white — real vector shapes with the name converted to outlines), a vector PDF for print (full, black and white), a 2048 px profile picture, an app icon (1024 px), a favicon set, colour codes and a brand guide PDF.
Do I own my logo?
After payment you get full commercial usage rights and a lifetime licence for your logo, as described in our terms and licensing pages.
Is Loowgo AI-generated?
Yes. Loowgo uses AI to turn your sketch into logo concepts. You then choose a direction and edit the name, font, colours and layout yourself before downloading. Because the concepts are AI-generated, check trademark availability before you register a logo.
Do I need to know how to draw?
No. A rough line is enough, and you can skip drawing entirely and start from your company name.
How long does it take?
About a minute: a few seconds for the sketch, then around twenty seconds to receive your 6 concepts.
Can I edit the logo afterwards?
Yes. You can change the name, font, colour, size and position, both before and after purchase.
Can I get a black and white version?
Yes. The black and white toggle is in the editor, and the preview matches the downloaded file exactly.
Do I need an account?
Not to start. An account is requested when you save or buy a logo, so you can find it again later.
How does the shop work?
The shop offers ready-made logos. When a logo is bought it is removed from the site: it becomes exclusive to its buyer, who can then edit it.
What happens if I get a refund?
The payment is returned and access to the final file is removed: the logo goes back to a protected preview and downloads are locked.
Can I register my logo as a trademark?
Registration depends on your country's rules and existing trademarks. Any logo or icon, whether you created it or bought it in the Shop, can look similar to one an existing company already uses. Always check with the relevant trademark office before you use or register it.
Another question?
We'd love to help. Talk to us or write to hello@loowgo.com.

